NEOFLAM NEOFLAM FIKA shallow pot with lid, cream color, model C24 Оригинал

Product details
— Produced and imported from Korea
— Can be used with all types of stoves, such as gas stoves, electric stoves, induction hobs or ceramic hobs
— With advanced technology, it releases 20 times more negative ions that are good for your health than regular pans or cookware
— Slippery, non-stick, and almost no oil required, suitable for health-conscious people
— Easy to clean, no stubborn stains
— Safe, the coating does not come off, Non-Stick Ceramic Coating is environmentally friendly, and is scratch-resistant
— High heat conductivity, effectively saving energy And helps maintain nutritional value while cooking
— Safe, PFOA-free coating, lead-free, cadmium-free
— Light weight

Product size

Shallow pot with lid, model FIKA-C24
— Size 24 cm (width) x 36 cm (length) x 11 cm (height)
— Capacity 3.8 L.

* Note: In case of use with electric stove, induction stove, we recommend that customers check the heat conduction circle of the stove and the size of the pot and pan that you want to order again.

Recommendations
1. Do not use high heat. Use medium heat for cooking to help extend the service life.
2. Do not use high heat for cooking at all, especially in the case of gas stoves. Because it may cause the wooden handle to burn.
3. Avoid burning the pan on the stove without food or oil for a long time.
4. Use tools made of wood or silicone that are heat-resistant for cooking. And should avoid using tools made of iron or aluminum that are sharp.
5. Wash the container with a sponge.

More details

1) Product delivery
It takes about 2-3 days to deliver to you from the date you order the product in the system (excluding Saturdays, Sundays and public holidays).

2) Issuing tax invoices/receipts
Customers can request a tax invoice or receipt.

3) Return of products within 14 days
The product must be in perfect condition / The product must not be damaged or broken from the buyer’s use. The packaging must be in perfect condition /
All accessories are in good condition and have not been opened / The plastic used to wrap the product is complete.

4) 1 year product warranty (from the date of purchase)
4.1 In the case of the coating on the kitchenware swelling or peeling from proper use according to the product instructions and maintenance

4.2 In the case that the product cannot be used with the stove as specified by the brand

Customers can send the problematic product to the company for inspection by the staff.
After inspection, if a problem is found, the company will send a new product to the customer (replace with the same model only).

The company reserves the right to guarantee the product in the following cases:
1. The warranty will not cover damage caused by misuse or misuse. Or commercial use

2. The warranty will be void if the instructions for use and maintenance are not followed.

3. The warranty will not cover the product being modified, hit, dropped, repaired, dented, scratched or not in perfect condition caused by the user.

4. Accidents to the product caused by fire, flood, etc.

5. Does not cover wear and tear or deterioration of the product from its age.
5.1) Bringing the product into contact with heat from a flame without food or any ingredients on the product
5.2) Damage from excessive heat may cause burns, black marks or stains on the product.

6. The warranty will be guaranteed only for the dealer stores of
Micron Group Co., Ltd. and products purchased directly from Micron Group only.

7. When the customer receives the parcel, please take a video clip showing the condition of the parcel box
and the product clearly to confirm in case the product is damaged every time.

Note:
*For more information, study from the warranty registration website.
**The company reserves the right to change the warranty conditions without prior notice.
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